Comments on: Customer Reviews

By: Joy

Joy — Thu, 02 Feb 2012 16:40:20 +0000

My husband and I moved into our home 3 weeks ago and couldn’t be happier with it. It’s been lots of fun making it look like ours and decorating after living in a small apartment. The house is very well built and there are lots of nice extras that I wouldn’t have thought to add but they make the house so comfortable. For the first time in my life I have more cabinet space in the kitchen than I know what to do with, and it’s so nice not tripping over each other in the super spacious master bath. The buying process was great too! Stephanie was extremely helpful and always available to answer questions or make sure our concerns were dealt with quickly. I have a few relatives who work in real estate and they are all very impressed with the value we got in this home. I’m looking forward to living her for many years and would definitely recommend Sandcastle Homes to a friend.

By: Maria

Maria — Tue, 06 Dec 2011 15:56:38 +0000

I have been meaning to comment on here for awhile now, but am just getting around to it! We bought our home on W. 18th Street in June of 2011 and have been so extremely happy with it and also with the customer service that came along with it. From day one, they have been willing to work with us and do so in such a timely manner. We have had the pleasure of working with Stephanie on several occasions and she is top notch. She knows her stuff and she is on top of everything so fast! Any time we have contacted them for any reason, they have responded quickly and efficiently. I also wanted to comment on the plumber that they contract with…he was great to work with. We like the idea that we are still able to contact Sandcastle whenever we need to. They truly do strive to make their homeowners happy!

By: Bill S

Bill S — Mon, 10 Oct 2011 19:56:29 +0000

We recently completed our home purchase from Sandcastle on October 7, 2011. Stephanie Carwile was amazing in taking the home from the rough finish it was at; to the final version we closed on. Stephanie was thorough in getting those little items taken care of; especially the scratches on the hardwood floors, buffing and applying the new clear coat. More than anything else, she was patient with us as this was the first new house in years. More to come.

By: Ryan J

Ryan J — Sun, 09 Oct 2011 02:05:51 +0000

I’ve been in my place for over a month now and still getting settled in. It seems to be a never-ending process, yet I am still very pleased with my purchase. My superintendent, Stephanie Carwile, has been helpful ever since I met her during the walkthroughs. Even then she made sure to fix the small issues that were a problem and continues to help as much as she can with anything that has arisen lately. This is definitely weight off my shoulders as this is my first house / residence.

By: Lynne Alexander

Lynne Alexander — Mon, 03 Oct 2011 13:52:37 +0000

I have just completed my final walk thru of my new Sandcastle home on Feagan St and couldn’t be more pleased with it! It was a pleasure to work with the Sandcastle staff. Mike Dishberger was extremely accommodating from the start. He quickly answered any questions I had. Stephanie Carwile has been wonderful to work with. She was very thorough during my walk thrus, answered all my questions, fixed anything that needed fixing and has a very pleasant persoanlity and easy to work with! I close on my house in 2 weeks and can’t wait to spend many years in my beautiful new home! Thank you Sandcastle for a quality built home with everything in it that I could want!

By: Chris Lee

Chris Lee — Thu, 15 Sep 2011 05:36:37 +0000

I purchased a brand new home in the Heights area from Sandcastle Homes 2 weeks ago and have finally settled in. I’m extremely happy with my experience in dealing with Sandcastle and would highly recommend them to anyone currently in the market for a new home. The people I dealt with (primarily Mike Salomon) were very professional in all of our dealings, and seem to take pride in the quality of their work. They were also very easy going and honest throughout the process.

The home is beautiful and I am very impressed with how well it was constructed. Prior to moving in, Jeffrey did a great job of making sure all the touch up work we requested was taken care of. The level of customer service you get from Sandcastle is outstanding.

By: Christina F.

Christina F. — Thu, 15 Sep 2011 01:51:43 +0000

We just completed our final walk through for our new home on Dian St. Stephanie Carwile went above and beyond to make sure our new home was exactly the way we wanted it and we couldn’t be happier. Sandcastle has been such a pleasure to work with through the entire construction and we would highly recommend them!

By: Dave

Dave — Mon, 15 Aug 2011 17:31:58 +0000

Happy home owner here in our 3rd year in the house on Couch St. Just had Lonestar Air come by for a fix and they responded very quickly, their customer service was excellent, service guy was professional, explained the system to me in better detail, etc. Just wanted to say they were great and we still appreciate everything you guys do and we love our house. Hoping you guys continue to have lots of success, you deserve it.

By: Linda Lord

Linda Lord — Wed, 27 Jul 2011 23:46:36 +0000

We just bought a Sandcastle home in July 2011 and have been extremely impressed with how well they treat their customers. Their customer service is top notch. They have gone over and above the call of duty to make sure we are happy with everything about the home. We had one issue that Jeffrey made sure was resolved. We want to commend Jeffrey for his great customer service. Jeffrey, you are great! We would recommend to anyone looking for a home to buy a Sandcastle home. I doubt very much any other builder out there will provide customer service like Sandcastle does along with a great house. Five stars, five stars, five stars………

By: Matt B

Matt B — Wed, 01 Jun 2011 15:53:47 +0000

We had Sandcastle Homes perform some external revisions to our home in the Heights in late 2010 and early 2011. Their work was extremely professional, on-time and at the contract price that was set.
Mike Dishberger and Stephanie Carwile understood our needs and communicated with us thorughout the process. I would recommend using Sandcastle on remodel/revision work in the future.